Returns & Exchanges
At ADASA, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all eligible items. All returned merchandise must be in original, unworn condition with all tags attached to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Securely place the items in their original packaging and include the printed return authorization slip inside the box.
Ship the Package
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing